Vifee – Bug Tracker & Kanban Board for Client Website Feedback

Vifee is a bug tracker and kanban board built into your WordPress admin, made for website projects. Clients, testers and teammates report bugs and change requests straight from the page they are looking at, and every report lands as a card on your board – with the exact spot, a screenshot and the browser details attached. Everything is stored in your own WordPress database; no external service is involved.

A kanban board for every bug and change request

• Columns for each status: To do, In progress, Needs review and Done. Drag a card to move it on, and archive finished work.
• Every card has an issue type (Task or Bug), a priority and an optional due date; overdue cards stand out.
• Filter by status, priority and issue type, search the text, and sort the board.
• Open a card to see the screenshot, the page it was left on, the reviewer’s browser, the full reply thread and the activity history. Reply from there (Markdown supported).
• The board refreshes itself while it is open, so new reports appear without reloading.
• The WordPress admin bar shows how many items are open.
• Export feedback to CSV or JSON.

Bug reports that point at the exact spot

• Reviewers click the element they mean – a headline, a button, a broken layout – and write a comment pinned to it.
• Each new comment gets a screenshot of the visible part of the page with the pin painted on it. Reviewers can add more, select an area and mark it up with arrows, shapes and text.
• Pins stay on the right element after content changes, theme switches and resizes: each one is anchored four ways, with a fallback when the element is gone.
• Comments are threaded, so you and your client can discuss a report where it was left.

Clients report without an account

• Send a review link. The reviewer opens it and starts commenting – no WordPress account, no browser extension, no separate app.
• Links can be limited to one page, set to expire, made view-only or switched off at any time.
• Reviewers get an e-mail when someone replies, once they confirm their address.

Access for your whole team

• Settings → Access gives people Client, Team or Manager access. Clients reply and move items between statuses, Team members work on feedback like an administrator, and Managers also create review links.
• People with access use the widget on your site without a review link.
• Owners have full access to Vifee, including its settings and export. The administrator who installs Vifee becomes its owner and decides what every other administrator gets – so a client with an administrator account can be a Client in Vifee.

Nothing leaves your server

Feedback, screenshots and reviewer details are stored in your own WordPress database and a private, non-public uploads directory. Vifee makes no outbound requests, calls no third-party API and sends no telemetry. Screenshots hide passwords and form values before they leave the reviewer’s browser. For agencies working with public-sector, healthcare or legal clients, “the data never leaves our server” is often a procurement requirement.

Built to stay out of the way

• The widget loads only for people with a review link or access. Ordinary visitors never see it and download nothing extra.
• It works the same on Elementor, Divi, block themes and classic themes.
• No per-user, per-project or per-site fees: use it on as many sites and with as many reviewers as you need.

A paid add-on is planned

A separate PRO add-on is planned for agencies managing feedback across multiple client sites. It will be entirely optional – nothing described above is disabled, watermarked, or held back in this free version to encourage an upgrade, and every feature here stays free, forever.

Multisite

Vifee keeps separate feedback for every site of a network. When the plugin is active on a site – individually or network-wide – that site gets its tables, keys, the manage_vifee_feedback capability for administrators and its daily maintenance on its first request, including sites added to the network later. Uninstalling honours each site’s own “delete all data” setting.

Privacy

Feedback may contain a display name, an optional private email address, technical browser data, replies and screenshots. Optional email addresses are encrypted at rest, using a dedicated encryption key generated on activation, and are never exposed to other reviewers.

Feedback is retained indefinitely by default; there is no automatic expiry, and older feedback must be removed manually from the Vifee admin screen. Review sessions expire automatically after 30 days.

Go to Vifee → Settings to opt in to deleting all Vifee feedback, attachments and reviewer data when the plugin is uninstalled. This is disabled by default, so uninstalling the plugin normally leaves your feedback data in place.

This plugin supports the WordPress Tools → Export/Erase Personal Data screens. They find guest reviewers by the email they left and signed-in authors by their WordPress account, and cover the profile, submitted feedback, replies and attachments. Erasure replaces the person’s text with a removal notice, clears browser details, deletes their screenshots and ends their review sessions.

Screenshots hide personal data before they leave the reviewer’s browser, so nobody has to remember to cover it. Passwords and elements with the data-vifee-mask attribute are always hidden; values typed into form fields are hidden by default. On Vifee → Settings → Privacy you can list more elements to hide by CSS selector, or hide all page text. The reviewer can cover anything else with the Hide area tool, which paints a solid block into the image: only the finished image is uploaded, never the original.

By default each new comment gets a screenshot of the visible part of the page, taken when the reviewer places the pin, with the pin painted on it. The reviewer sees it under the comment and can remove it before sending; it is masked exactly like a screenshot taken by hand. Switch it off on Vifee → Settings → Privacy.

Screenshots are stored under random file names in a private uploads subdirectory protected by .htaccess / web.config. On servers that ignore those files (nginx) the random names keep them unguessable; to keep them out of the web root entirely, define VIFEE_PRIVATE_DIR in wp-config.php with a directory outside it.

Credits

Bundled library

The review widget bundles html2canvas-pro (MIT licence, GPL-compatible: https://github.com/yorickshan/html2canvas-pro), a maintained fork of html2canvas, to render the on-page screenshot capture entirely in the reviewer’s browser. No image processing happens server-side and no third-party service is involved.