UserDeck Customer Support

UserDeck provides customer support software that embeds into your WordPress website.

Features

Conversations

• A ticketing system to allow your customers to contact you through email and embedded widgets.
• Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel.
• Integrates with WordPress for authenticated sessions to track user name and email on tickets.

Learn more about Conversations

Guides

• A knowledge base widget that embeds inline to any page of your WordPress website.
• It inherits your theme’s design and blends right in.
• You can embed a collection, category, or a single article instead of an entire knowledge base.
• Your users will save time by finding answers to common questions through self service.

Learn more about Guides