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The Bot Forge Chatbot

v2.0.0 · by The Bot Forge

Embed The Bot Forge chatbot into your WordPress website to enhance customer service, sales assistance, and more with AI-powered interactions.

About this plugin

Welcome to The Bot Forge, a cutting-edge platform where you can create your own AI-powered chatbots trained on your proprietary data! Whether you need a chatbot for customer service, sales assistance, or any other function, The Bot Forge makes it simple and effective.

What the plugin does

  • Two-minute setup: Paste your Bot ID (or the whole embed snippet, the plugin finds the ID) and save.
  • Live connection check: See right away whether your bot exists and is allowed on your domain, with a clear fix when it isn’t.
  • Live preview: See your bot’s real chat bubble and welcome message, and chat with it on the settings screen.
  • Display rules: Show the chatbot everywhere, only on pages you pick, or everywhere except pages you pick. Limit it to desktop or mobile, and hide it from logged-in users.
  • Per-page control: Hide the chatbot on any page or post from the Chatbot panel in the editor (block editor and classic editor).
  • Works with speed plugins: Tells WP Rocket, LiteSpeed Cache, SiteGround Speed Optimizer, Autoptimize, Jetpack Boost and Cloudflare Rocket Loader to leave the chat widget alone, and shows step-by-step exclusion instructions for other caching plugins it finds.

The Bot Forge platform

The plugin connects your site to a bot you create at app.thebotforge.ai. On that platform you can:

  • Custom Chatbot Creation: Train and customize chatbots with diverse data sources like documents, videos, and web links.
  • Website Integration: Effortlessly embed chatbots into your site as customer service reps, sales assistants, and more.
  • Customization and Branding: Tailor chatbot appearance and features to align with your branding strategy.
  • AI-Driven Contact Form: Convert standard forms into dynamic interfaces for surveys, lead gen, and customer support.
  • Subscription Plans and Add-Ons: Choose from tiered subscriptions with scalable features tailored to your needs. Freemium plan available.

Benefits to Users

  • Boost customer engagement with 24/7 automated service.
  • Enhance lead generation and qualification through intelligent chatbot interactions.
  • Streamline internal operations with dedicated HR and internal assistance bots.
  • Increase sales and conversion rates with on-demand product recommendations and support.
  • Ensure brand consistency across all customer interactions with fully customizable designs.

Third-Party Services

This plugin relies on the following third-party service:

What is sent, and when:

  • On your public pages: When a Bot ID is saved, visitors’ browsers load the chat widget from https://app.thebotforge.ai/chatWidget.js. The widget sends the Bot ID and your site’s domain to The Bot Forge to load your bot, and sends the messages visitors type so the bot can answer.
  • On the plugin’s settings screen: The connection check sends your Bot ID and your site’s domain from your server to https://app.thebotforge.ai/api/chatwidget. It runs when you open the settings screen, when you enter a Bot ID, and when you click “Check connection”. A successful check is remembered for 10 minutes. “Bot not found” and “domain blocked” are remembered for 2 minutes, and a busy or unreachable result for 1 minute. Each site makes at most 20 real checks in any 10-minute period. These checks are marked as admin previews and are not counted as widget impressions.
  • Live preview: When your bot is connected, the settings screen loads the chat widget so you can test it. You can turn this off with the “Live widget on this screen” switch.

Nothing is sent until you enter a Bot ID.

Credits

The settings screen uses the Lexend typeface by Bonnie Shaver-Troup and Thomas Jockin, licensed under the SIL Open Font License 1.1 (see admin/fonts/OFL.txt).

License

This plugin is licensed under the GPL-2.0-or-later. For more information, see https://www.gnu.org/licenses/gpl-2.0.html.

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