Support Monitor

If you publish plugins on WordPress.org, the questions arrive whether you are looking or not. Support Monitor keeps a list of the plugins you maintain, reads their public support feeds, and tells you what still needs you.

• Unanswered topics — the questions nobody has replied to yet, oldest first.
• A reply target — set your own, and anything past it is flagged in the menu and can send you a notification. This is the part a feed reader cannot do: knowing a topic has been sitting there for three days takes a memory, not a snapshot.
• Reviews — new ones as they land, with an alert on anything at or below the rating you choose.
• Directory stats — installs, downloads, rating and tested-up-to for each plugin, with a warning when one falls behind the current WordPress release.
• Notifications — a Slack, Discord or plain JSON webhook, an email digest, a dashboard widget, and a count on the admin menu. Each alert fires once, when something actually changes.

What it talks to

Only WordPress.org, and only the public parts:

• wordpress.org/support/plugin/<slug>/unresolved/feed/ — open topics
• wordpress.org/support/plugin/<slug>/feed/ — all topics, if you switch that on
• wordpress.org/support/plugin/<slug>/reviews/feed/ — reviews, if you switch that on
• api.wordpress.org/plugins/info/1.2/ — directory stats

No account, no API key, no third-party service, and no tracking. Requests are spread out and rate-limited; the default is one check every thirty minutes, shared across your watchlist.

Honest about its limits

Each WordPress.org feed returns the last 30 items and cannot be paged. On a very busy plugin, topics can come and go between checks — when that happens Support Monitor says so rather than quietly showing you an incomplete list, and suggests checking more often.