Directory / plugin

Stale Order Alerts for WooCommerce

v1.0.0 · by Alex Halfborg

Daily email and dashboard alerts for WooCommerce orders stuck in "Processing" or "On Hold" beyond your configurable SLA thresholds.

About this plugin

Never miss a late fulfilment again. This lightweight plugin checks daily for orders that have been sitting in “Processing” or “On Hold” status for longer than your defined SLA, and alerts you via:

  • Email — a detailed HTML email listing every overdue order with direct links, customer name, order total, and days overdue.
  • Dashboard Notice — a persistent warning banner on WooCommerce admin pages showing the most urgent orders.

Features

  • Configurable SLA thresholds for Processing and On-Hold orders (in days)
  • Daily automated check via WP-Cron at a time you choose
  • Rich HTML email with color-coded urgency (red for 5+ days overdue, amber for 2+ days)
  • Dashboard banner on WooCommerce pages with quick links to overdue orders
  • Manual “Re-check Now” and “Send Test Email” buttons
  • HPOS (High-Performance Order Storage) compatible
  • Zero bloat — single file, no external dependencies

Plugin tags