SaltEdge Ecomm Payments

SaltEdge Ecomm Payments adds a payment method that lets customers pay directly from their bank account. At checkout the customer is redirected to their bank, authorises the payment, and returns to your store. The order is updated from the payment status the platform reports back.

Features:

• Bank payments through the Salt Edge platform
• Redirect checkout flow with bank authentication
• Payment status updates over signed webhooks
• Order status synchronisation back to the platform
• Full and partial refunds from the WooCommerce order screen
• Customer refund notification emails
• One-click connect: credentials and the webhook URL are configured automatically

External service

This plugin relies on the Salt Edge Ecomm platform (https://ecomm.saltedge.com) to process payments. The payment method cannot work without it, and a merchant account on the platform is required.

What is sent, and when:

• When a customer places an order: the order total, currency, order number and reference, the order description, the return and webhook URLs, and the customer’s IP address. Also the customer’s browser User-Agent and preferred language, which checkout page they used, and the versions of this plugin, WooCommerce, WordPress and PHP, so the platform can show you which devices and setups payments succeed or stall on.
• When an order status changes: the order reference, status, total, currency, payment ID and line items (name, quantity, price).
• When a refund is requested: the payment ID, refund amount and reason. For refunds started from the order screen, the shop manager’s IP address and a return URL back to the order screen are also sent (required by UK Faster Payments). For customer-initiated refunds and bank account verification, the customer’s name and email are also sent, so the platform can verify the destination bank account.
• When connecting your store: your site URL and the callback and webhook URLs for this site.

The platform sends payment and refund status updates back to this site over signed webhooks.

Use of the service is governed by Salt Edge’s terms and privacy policy:

• Terms of Service: https://www.saltedge.com/legal/terms_of_service
• Privacy Policy: https://www.saltedge.com/legal/privacy_policy