Free AI Chatbot for Support and FAQ – monoshiri AI

Add an AI chatbot to WordPress in a few clicks and let it answer visitor questions automatically, 24/7.

monoshiri AI Widget puts an AI-powered live chat button on your WordPress site that replies to visitors instantly. Instead of generic answers, the chatbot responds using your own content – FAQs, product manuals, help docs, and internal knowledge you upload to monoshiri.ai. The result: faster customer support, fewer repetitive emails, and answers that are actually accurate for your business.

The chat is powered by monoshiri.ai, an AI knowledge base (RAG) service. You upload your documents, and the AI searches them to generate grounded, source-based answers for every question your visitors ask.

What you can use it for

• FAQ automation – turn your help pages and FAQs into an interactive AI chatbot that answers in natural language
• Customer support – deflect common questions and reduce support tickets with instant, around-the-clock replies
• Product and documentation help – let visitors ask questions about your manuals, guides, and specs and get direct answers
• Internal knowledge – surface answers from your team’s documents and onboarding material
• Lead and pre-sales questions – answer “how does it work / how much / does it support X” before a visitor leaves

Main features

• One-click setup – connect your site to monoshiri.ai and the chatbot is configured for you, with no keys to copy by hand
• Adds an AI chat button to the bottom-right or bottom-left of every page
• Answers visitor questions from the documents you upload (your own FAQ and knowledge base)
• Display control (all pages / front page only / static pages only / disabled)
• No coding required
• Built-in connection test for the API key
• Works with any WordPress theme (rendered as a floating widget)
• Mobile responsive (full-screen display on small screens)
• Customizable theme color, set from WordPress or the monoshiri.ai dashboard
• Turn your posts and pages into the AI’s knowledge – pick what the chatbot should read, right from your WordPress admin
• Upload PDFs, Word and Excel files for the AI to read, straight from your WordPress admin
• Change the appearance without leaving WordPress – title, theme color, suggested questions, button position, and publish on/off
• See how many answers you have used this month, so you know before you run out
• View conversation logs in WordPress – see what visitors asked and how the AI answered, without leaving your admin

Why monoshiri AI Widget

Most chat plugins either need a human to answer or give scripted replies. monoshiri AI Widget answers automatically using your real content, so visitors get specific, trustworthy answers and you save hours of repetitive support work.

Requirements

This plugin requires a monoshiri.ai account. You can create a free one during setup.

External services

This plugin connects to the monoshiri.ai service. The plugin loads the chat widget script from monoshiri.ai and sends user queries to api.monoshiri.ai when a visitor interacts with the widget.

Services used:

• monoshiri.ai API (https://api.monoshiri.ai)
  • When a visitor uses the chat: the question text and the current page URL
  • When an administrator clicks “Agree and start for free”: the site address, the address used to verify that the plugin runs on this site, and the versions of the terms the administrator agreed to. monoshiri.ai then contacts this site once (at /wp-json/monoshiri/v1/verify) to confirm the plugin is installed here. That address returns only a one-time code and nothing else
  • After starting this way: the text of published posts and pages is sent (during setup, or when an administrator presses “Sync now” on the “Content for AI” screen). Private, draft and password-protected content is never sent
  • While automatic sync is on (on by default only for sites started with “Agree and start for free”; it can be turned off at any time on the “Content for AI” screen): about 30 seconds after a post of a selected type is published or updated, its title and plain text are sent in the background. When such a post is unpublished, password-protected, trashed or deleted, its copy is removed from monoshiri.ai. Once a day, anything missed is caught up in the same way
  • When an administrator clicks “Log in”: the site name and address, and the address of the plugin’s settings page (used as the return address after approval)
  • When an administrator of a site started without an account clicks “Sign up to get more answers”: a request for a one-time transfer code (valid for 10 minutes), sent with this site’s access token. No site content is sent. The code is then added to the sign-in address below, so that the account the administrator signs up or logs in with can take over this site
  • While connected: an access token, to read this site’s chatbot settings and conversation logs. For sites started without an account, opening the settings screen also reads the usage left this month and any notices (such as the monthly limit being reached or a change to the terms), at most once every 5 minutes
  • When an administrator of a site started without an account enters an email address under “Also email me important notices (optional)”: that address, so monoshiri.ai can send a 6-digit confirmation code to it, and then the code the administrator types in. The address is used only to tell the administrator about usage limits, data deletion and changes to the terms. Removing the address sends a request to delete it
  • When an administrator of a site started without an account confirms “Stop using monoshiri.ai” by typing the site’s domain: a request to stop, sent with this site’s access token. No site content is sent. monoshiri.ai then turns off this site’s chatbot and deletes the site’s content and settings, including the documents the AI has read, and the plugin forgets its connection. Visitor conversation logs and contact form messages are kept for 3 years after that, as described in the terms. WordPress posts and pages are not touched
  • When an administrator adds a post or page on the “Content for AI” screen: the title and the plain text of that content
  • When an administrator uploads a file on the same screen: the file itself, sent from this site’s server
  • When an administrator saves “Chatbot appearance” on the settings screen: the title, colour and other display settings
  • When an administrator opens the “Conversation logs” page on a manually configured site: the integration key, to read past conversations for this widget (read-only)
  • When the plugin is deleted: the site’s stored access credential, so it can be revoked on the server instead of being left active
• monoshiri.ai dashboard (https://monoshiri.ai/app)
  • Only when an administrator clicks “Log in” or “Sign up to get more answers”: the browser is sent to the sign-in and approval screen. For “Sign up to get more answers”, the address also carries the one-time transfer code
• monoshiri.ai widget script (https://monoshiri.ai)

Data sent:

• The query text typed by site visitors into the chat widget, sent by the visitor’s browser directly to monoshiri.ai
• The URL of the current page (for context)
• The visitor’s IP address (as part of the HTTP request made by the visitor’s browser)
• The API key configured in plugin settings (for authentication)
• The site name and address, when an administrator starts the connection
• The text of published posts and pages, after an administrator clicks “Agree and start for free”
• The text of posts or pages that an administrator explicitly chooses to add as AI content
• Files that an administrator explicitly chooses to upload
• An email address for notices, only if an administrator of a site started without an account chooses to enter one
• “Log in” and “Sign up to get more answers” themselves send no site content. Posts and pages are then sent only when an administrator selects them on the “Content for AI” screen
• This site’s server sends no WordPress user accounts or visitor personal data. What visitors type and their IP address are sent only by the visitor’s own browser, when they use the chat

When data is sent:

• Data is only sent when a visitor opens the chat widget and types a message
• No data is sent during normal page loads
• If the API key is not configured, the plugin does nothing
• No external requests are made when the plugin is installed or activated. The plugin only contacts monoshiri.ai servers (a) when a site administrator clicks “Agree and start for free”, “Log in”, “Sign up to get more answers”, sends or confirms an email address for notices, or confirms “Stop using monoshiri.ai” on the plugin’s screens, (b) while the site is connected, when an administrator opens the plugin’s own screens, (c) when a site administrator clicks the “Test connection” button, (d) when a visitor opens the chat widget on the front-end, (e) while automatic sync is on, in the background after a post is published, updated, unpublished or deleted, and once a day, and (f) once when the plugin is deleted, to revoke the stored credential.
• The connection screen lists exactly what will be sent before the administrator continues, and links to the terms and privacy policy.

Provider information:

• Service operator: monoshiri.ai (Makoto Kobayashi)
• Terms of service: https://monoshiri.ai/en/terms/
• WordPress plugin terms (apply when starting without an account): https://monoshiri.ai/en/terms/wordpress/
• Privacy policy: https://monoshiri.ai/privacy/