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Loxia AI – Intelligent Voice & Chat AI for WordPress & WooCommerce

v3.0.5 · by loxiaai

Autonomous Voice AI agent & smart chat for WordPress & WooCommerce. Real-time voice calls, instant product search & 24/7 customer support chatbot.

View on WordPress.org

About this plugin

Transform your WordPress site and WooCommerce store into an intelligent, voice-first shopping experience with Loxia AI.

Loxia AI delivers ultra-low-latency (<300ms) conversational AI voice agents, WhatsApp integration, and autonomous live chat designed to boost conversions, reduce support ticket volume by up to 60%, and delight shoppers 24/7.

🌟 Key Features

  • Voice Product Search & Catalog Discovery: Allow shoppers to speak naturally (“Find running shoes size 10 in black under $150”) and receive instant, personalized AI product recommendations directly from your WooCommerce catalog.
  • Hands-Free Voice Order Tracking: Customers can verbally ask “Where is my order #1234?” and receive real-time shipping status and carrier delivery ETAs instantly.
  • Ultra-Low Latency Voice (<300ms): Human-grade conversation speed powered by enterprise-grade speech models. No awkward delays or robotic pauses.
  • 24/7 Autonomous AI Chatbot: Handles customer inquiries, FAQs, return policies, size recommendations, and appointment bookings automatically.
  • Omnichannel WhatsApp & Web Continuity: Seamlessly connect your web widget with WhatsApp Business for abandoned cart recovery and automated post-purchase follow-ups.
  • Multi-Language Auto-Detection (13+ Languages): Compatible with WPML, Polylang, and native WordPress locales. Automatically speaks and chats in English, Italian, German, French, Spanish, Portuguese, Chinese, Japanese, Arabic, and more.
  • Zero-Code Setup (30 Seconds): Simply paste your Loxia Agent ID in the admin settings to launch your assistant immediately.
  • High-Performance Order Storage (HPOS) Ready: Fully compatible with WooCommerce 8.2+ HPOS and modern custom order tables.

🚀 Why Choose Loxia AI?

  1. Higher Conversion Rates: Shoppers who engage with conversational voice & chat convert up to 4x faster than traditional search-and-filter browsing.
  2. Reduced Support Costs: Deflect routine customer inquiries (shipping times, inventory availability, order status) without expanding your support staff.
  3. Accessibility & Voice-First Shopping: Provide an intuitive, hands-free shopping experience for mobile users, elderly customers, and voice-first shoppers.

    External Services

    This plugin connects to the Loxia AI cloud platform (https://loxiaai.com) to provide conversational voice and chat AI capabilities.

What is Loxia AI?
Loxia AI is a third-party conversational AI SaaS platform that processes natural language voice queries, powers real-time speech synthesis, and coordinates conversational customer support.

What data is transmitted and when:

  1. Plugin Configuration (https://loxiaai.com/api/wordpress/connect): When saving settings in wp-admin, your site domain and widget identifiers are sent to associate your WordPress site with your Loxia account.
  2. Widget Asset Loading (https://loxiaai.com/widget.js): The lightweight widget script is loaded asynchronously on public pages. Visitor messages and voice streams are processed securely through Loxia AI infrastructure.
  3. WooCommerce Context: If WooCommerce is active, contextual page metadata (current product ID, SKU, cart item count, order query) is securely transmitted to deliver accurate, context-aware AI recommendations.

Service Links:
* Terms of Service: https://loxiaai.com/en/terms
* Privacy Policy: https://loxiaai.com/en/privacy

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