HTR Order Alerts for WooCommerce

HTR Order Alerts for WooCommerce sends automated order notifications to your customers and alerts to you (the store owner) through chat APIs — so updates land in the app your customers actually read.

The plugin integrates with UltraMsg (free trial available) and provides a flexible template-driven messaging system for every WooCommerce order status change (new, processing, completed, cancelled, refunded, failed, COD confirmation). Each message supports dynamic variables so you can customize the voice and content.

Features

• Automated customer notifications for every WooCommerce order status
• Admin alerts for new orders — add one or more phone numbers
• Customisable message templates with variables ({customer_name}, {order_id}, {order_total}, {store_name}, {payment_method})
• UltraMsg provider integration (free trial available at ultramsg.com)
• Message queue with background processing and automatic retry
• Delivery logs with error diagnostics
• Rate limiting to prevent provider spam blocks
• HPOS (High-Performance Order Storage) compatible
• Multisite compatible
• Translation-ready

External services

This plugin connects to a third-party chat/messaging API provider to deliver notifications. You choose whether to configure this provider; nothing is sent until you enter credentials and enable notifications.

UltraMsg (optional)

UltraMsg is a messaging API service. The plugin uses it to deliver notifications only when you have configured your UltraMsg Instance ID and token in the plugin settings and enabled order notifications.

• What is sent: Recipient phone number, message text, and your UltraMsg Instance ID and token.
• When: Only when an order status change you have enabled triggers a notification. No automatic data transmission on activation.
• Service provider: UltraMsg (https://ultramsg.com)
• Terms of use: https://ultramsg.com/terms-conditions.php
• Privacy policy: https://ultramsg.com/privacy-policy.php