GhostChat – Live Chat, AI Chatbot & Customer Support

GhostChat is live chat and an AI chatbot for WordPress that won’t slow your site down. Answer visitors from the web dashboard, the mobile dashboard, or straight from Gmail — reply to the email and the visitor sees it in the chat widget.

Why GhostChat?

• Zero cookies, zero tracking – The widget sets no cookies and does not track your visitors
• AI chatbot (Claude) – Answers visitor questions 24/7 from a knowledge base you control, or have it draft one from your site, then hands off to you when it cannot. Available as an add-on on the paid plans.
• Will not slow your site down – The widget is 18.9KB — up to 58x lighter than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores
• Real-time messaging – Messages arrive instantly, delivered from the edge
• Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
• Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
• WooCommerce auto-integration – Real-time cart & page context, zero configuration
• Team inbox – Invite teammates to a shared inbox
• CRM Lite – Built-in contacts, conversation history, and notes
• Auto-translate – 133+ languages, real-time visitor message translation
• Canned responses – Save time with pre-written replies
• Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM

How it works:

1. Sign up at GhostChat
2. Create a site and get your Site ID
3. Enter your Site ID in the plugin settings
4. The chat widget appears on your site automatically

Pricing:

Never priced per seat. What each plan includes is always at ghostchat.dev/pricing.

Perfect for:

• Small businesses
• Freelancers
• E-commerce stores
• Support teams
• Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

• Page type, product name, cart items, total, and item count — on paid plans
• Custom data via GhostChat.setContext() — on the higher plans (see pricing)
• Updates in real-time on AJAX cart changes

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

• Stores your Site ID in your WordPress database (wp_options table)
• Loads the chat widget script from api.ghostchat.dev
• When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the plans that include it
• Does not set any cookies
• Does not track visitors
• Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

• Support forum: https://wordpress.org/support/plugin/ghostchat/
• Email: [email protected]
• WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
• Dashboard: https://app.ghostchat.dev
• Website: https://ghostchat.dev

About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev