HelpSpot helpdesk software includes a built-in Live Lookup feature that can pull customer details from an external system directly into a ticket. This plugin connects that feature to any WordPress site: agents get instant access to a customer’s name, email, and phone number without ever leaving HelpSpot.

Why use this plugin?

Save agent time — no more switching tabs or manually searching WordPress to find a customer’s details.
Secure by design — the lookup endpoint only responds when a matching auth key is supplied; without it, visitors just see your normal homepage.
Zero configuration on the WordPress side beyond setting an auth key — Live Lookup does the rest from HelpSpot.
Works with any WordPress theme and any WooCommerce store.

About Dreamfox Media

This plugin is created and maintained by Dreamfox Media. Dreamfox Media is a
WordPress and WooCommerce plugin developer that builds free and premium plugins to extend WordPress shops and
sites — from payment and shipping/delivery options to help-desk and third-party integrations such as this
HelpSpot Live Lookup plugin.

A few of our plugins:

Dreamfoxmedia Helpspot Live Lookup — this plugin.
Dreamfox Payment Gateway per Product for WooCommerce — enable or disable payment gateways per product, category, or tag.
Dreamfox Shipping Methods per Product for WooCommerce — control which shipping methods are available per product.
Delivery Date & Timeslot for WooCommerce — let customers choose a delivery date and timeslot at checkout.
Dreamfox Checkout for Freemius — sell WordPress plugins and themes anywhere with a Freemius Checkout buy button.

See all of our plugins on the Dreamfox Media plugins page.

Questions or need help?

Website: https://dreamfoxmedia.com
Product page: https://dreamfoxmedia.com/plugins/dreamfox-helpspot-live-lookup
Guide: https://dreamfoxmedia.com/blog/show-wordpress-customer-details-in-helpspot
Knowledge base: https://help.dreamfoxmedia.com/dreamfox-helpspot-live-lookup
All plugins: https://dreamfoxmedia.com/plugins
Contact form: https://dreamfoxmedia.com/contact
Support requests: https://support.dreamfoxmedia.com/index.php?pg=request
Or use the Support tab on the plugin’s settings page (Settings -> helpspot live lookup -> Support) to send a ticket directly from WordPress.

Feedback

Feedback is welcome!
If you need help, have problems, want to leave feedback or want to provide constructive criticism, please

Found a bug? Please open an issue use our contactform

at Dreamfox Media.

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Dreamfoxmedia Helpspot live lookup

About this plugin