Danico Chat – Persian Live Chat

Danico Chat gives Persian-speaking visitors a direct way to contact your team from your website. Visitors use a right-to-left chat widget, and your team reads and answers conversations inside the WordPress dashboard.

The plugin runs on your own WordPress installation. It does not require a Danico account, an API key, a paid subscription, or an external chat service. Conversation data is stored in your site’s database.

Chat with visitors

• Persian, right-to-left visitor widget and operator interface.
• Optional visitor name and phone number before starting a conversation.
• Plain-text messages, including Persian text and emoji supported by your site and browser.
• Resume a conversation in the same browser using a locally stored access token.
• Choose the widget title, welcome message, offline message, and accent color.
• Set the displayed online or offline status manually.

Give your team a dedicated chat workspace

• Read and reply to conversations from the WordPress dashboard.
• See unread counts, filter open or closed conversations, and browse a paginated conversation list.
• Close and reopen conversations.
• Administrators can delete a conversation and its messages.
• Create a user with the dedicated Chat Operator role. A user with only this role sees the chat panel in wp-admin and is redirected there after login.
• Plugin settings and conversation deletion are restricted to administrators with the manage_options capability.

Keep conversations on your site

The plugin stores conversations in dedicated WordPress database tables and loads its scripts, styles, and images locally. It makes no automatic requests to Danico or another external service.

New messages are requested every five seconds while the relevant chat screen is open and the browser tab is visible. There is no separate WebSocket server to configure. Polling depends on your site’s REST API and hosting resources.

Learn more about Danico

Danico also offers a separate professional solution with AI-assisted customer support, product-aware sales assistance, customer relationship management (CRM), and sales follow-up tools. These professional features are not included in this free live chat plugin.

The free plugin works independently, without a Danico account or paid subscription. If you would like to explore the separate professional solution, visit the official Danico website.

Privacy

When a visitor starts a conversation, the plugin stores any name and phone number they provide, their chat messages, message timestamps, conversation status, unread counts, and a hash of a random conversation access token. Operator replies also store the replying user’s WordPress user ID.

The visitor’s browser stores the conversation ID and access token in local storage so that the conversation can be resumed in the same browser. Clearing that storage removes the browser’s ability to resume the conversation, but does not delete the server-side messages.

The plugin does not store IP addresses in its chat tables. For abuse prevention, it uses a WordPress transient keyed by a hash derived from the request IP. Its expiration is set to one minute when the transient is updated. No chat data is automatically sent to Danico or another external service.

Users with chat permissions can view conversations, including any optional contact details. Administrators can delete individual conversations and their messages. There is no automatic retention schedule in this release. Site owners should explain their use of chat and retention policy in their site’s privacy notice.

Source Code

All PHP, JavaScript, and CSS source is included in this plugin. The files in assets/js/ and assets/css/ are the editable source files loaded directly by WordPress. There are no generated bundles, minified alternatives, third-party libraries, or build tools required to modify this release.