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Easy Chat Support – Capripio

v1.1.0 · by Asif

Add a fast, lightweight live chat widget to your WordPress site. No third-party service, no signup, and no API keys required.

View on WordPress.orgHomepage

About this plugin

Easy Chat Support – Capripio is a simple live chat plugin for WordPress. Add a live chat widget to your website and reply to visitors from your WordPress dashboard.

No Third-Party Service Required

Unlike many live chat plugins, Easy Chat Support – Capripio runs entirely on your own WordPress website.

  • No third-party chat service
  • No account or signup required
  • No API keys
  • No monthly subscription
  • No visitor data sent to another company
  • Install, activate, and start chatting in minutes

Your visitors chat directly with you, and you reply from your WordPress dashboard. Everything stays on your own website.

Live Chat Widget

  • Lightweight live chat widget
  • Works on desktop and mobile
  • Unlimited visitors
  • Unlimited conversations
  • Unlimited messages
  • Choose your widget color
  • Display the widget in the bottom-left or bottom-right corner
  • Welcome message
  • Offline message
  • Set your business hours

Dashboard Inbox

  • Reply from your WordPress dashboard
  • Real-time messaging
  • Search conversations by visitor name or email
  • Load older conversations as far back as you need
  • Close conversations when finished

Email Notifications

  • Get an email when a visitor sends a new message

Chat History That Sticks

  • Visitors who leave and come back later pick up their conversation where they left off
  • Logged-in users (for example WooCommerce customers) see the same conversation on any browser or device
  • Name and email are pre-filled for logged-in users
  • Works with page caching: the widget refreshes its security token automatically

Message Retention

  • Automatically delete conversations that have had no activity for a set number of days
  • Active conversations are never deleted, however long ago they started
  • Delete conversations manually with one click
  • Choose how long to keep chat history

Fast and Lightweight

Easy Chat Support – Capripio is built for speed.

  • Loads only a small script and stylesheet
  • Checks for new messages only while the chat window is open
  • No unnecessary background processes

Upgrade to Pro

“Easy Chat Support Pro – Capripio” adds powerful features for growing teams.

  • Multiple support agents
  • Conversation assignment
  • Canned replies
  • Internal notes
  • Tags
  • File uploads
  • Typing indicators
  • Read receipts
  • Visitor details (browser, device, and country)
  • Company logo
  • Dark mode
  • CSV export

Learn more:
https://capripio.com/capripio-easy-chat-support

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