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Simple Support Tickets

v1.2 · by susheelhbti

A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.

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About this plugin

  1. Support Tickets
    Users can submit support tickets from the front end. Admins manage and reply from the backend.

  2. Email notifications
    Automatic email notifications are sent when tickets are created or replied to.

  3. Restricted access
    Users see only their own tickets. Admins see all tickets.

  4. Multiple categories
    Tickets can be categorised as Disputed, Support, or Other.

  5. Live Chat
    Admins can use the Live Chat panel for real-time replies on a ticket.

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