Directory / plugin
Aarambha Case Management
v1.0.2 · by aarambhathemes
Aarambha Case Management lets businesses receive, organize, and manage customer cases via a front-end submission form.
About this plugin
Aarambha Case Management allows website visitors to submit inquiries through a front-end form, including file attachments, and receive automated email notifications as their case status changes. Administrators manage cases, update statuses, and customize email templates from the WordPress dashboard.
Customer Features
- Submit inquiries through a front-end form
- Attach files to a submitted case
- Receive automated email updates when the case status changes
Administrator Features
- View and manage all submitted cases from the WordPress dashboard
- Update case status (e.g. Pending, In Progress, Resolved)
- Manage and download customer-submitted attachments
- Customize the email templates sent to customers
Displaying the Case Submission Form
Add the following shortcode to any page or post where you want the submission form to appear:
[aarambha_case_management_form]
[REPLACE with your actual shortcode/block name — see note below]